Terms of Service

BuildSource is an online marketplace that connects construction builders with material suppliers. We provide tools to request quotes, compare offers, place orders, and manage procurement. We are not a party to any contract for the supply of goods or services formed between builders and suppliers.

We provide the Platform only; we do not manufacture, sell, inspect, or deliver building materials, and we do not guarantee the quality, safety, legality, or availability of any listing, quote, or order.

You must be at least 18 years old and able to form a legally binding contract to use the Platform. If you use the Platform on behalf of a business, you represent that you are authorised to bind that business.

You are responsible for keeping your account credentials secure and for all activity under your account. Notify us immediately if you suspect unauthorised access.

Supplier and builder accounts may require approval before full access is granted. We may refuse, suspend, or terminate accounts at our discretion where these Terms are breached.

Certain features require a paid subscription. Current plans and prices (in Australian dollars, inclusive of GST where applicable) are shown on our Pricing page and at checkout.

Subscriptions are billed in advance on a recurring basis through our payment processor (Stripe). By subscribing you authorise us to charge the applicable fees to your nominated payment method until you cancel.

We may change fees on a prospective basis by giving you reasonable prior notice. Refunds and cancellations are governed by our Refund & Cancellation Policy.

You agree to provide accurate information, to use the Platform only for lawful business purposes, and to comply with our Acceptable Use Policy.

You are solely responsible for evaluating, and for the outcome of, any transaction you enter into with another user, including verifying licences, insurance, product specifications, and compliance with Australian standards and building codes.

Contracts for the supply of materials are formed directly between the builder and the supplier. Any dispute about goods, pricing, delivery, or payment is between those parties.

We may, but are not obliged to, assist in resolving disputes. Nothing in these Terms makes us an agent, partner, or guarantor of any user.

The Platform, including its software, design, and content (excluding user content), is owned by [INSERT LEGAL ENTITY NAME] Pty Ltd or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable licence to use the Platform in accordance with these Terms.

You retain ownership of content you submit, and you grant us a licence to host, display, and process it for the purpose of operating and improving the Platform.

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or other laws that cannot lawfully be excluded.

Where our services come with guarantees that cannot be excluded, and where permitted by law, our liability is limited to re-supplying the services or paying the cost of having them re-supplied.

To the maximum extent permitted by law and subject to the Australian Consumer Law, the Platform is provided “as is” without warranties of any kind, and we are not liable for indirect, incidental, or consequential loss, or loss of profits, data, or business opportunity.

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the Platform is limited to the amount of subscription fees you paid to us in the 12 months before the event giving rise to the liability.

You may stop using the Platform at any time and cancel your subscription as described in the Refund & Cancellation Policy.

We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Platform or other users. On termination, the licences granted to you end, though provisions intended to survive (such as liability and IP terms) continue.

We may update these Terms from time to time. When we make material changes we will update the version and effective date shown at the top of this page and, where appropriate, notify you. Continued use after changes take effect constitutes acceptance.

These Terms are governed by the laws of [INSERT STATE/TERRITORY, e.g. New South Wales], Australia, and you submit to the non-exclusive jurisdiction of its courts.

Questions about these Terms can be sent to [INSERT support@yourdomain.com.au] or by post to [INSERT REGISTERED BUSINESS ADDRESS], Australia.